Wednesday, 11 May 2011

Performance Management

Performance Management
This is what Armstrong and Baron (2005) had to say about performance management “process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. As such, it establishes shared understanding about what is to be achieved and approach to leading and developing people which will ensure that it is achieved”.
Ways in which the university measure my performance
1.      One of the ways in which the university measure my performance is by my attendance. Looking at how high or low my attendance is gives the university an indication of how I am doing. It is up to my lecturers to monitor my attendance; this is done by taking the registration.

2.      Looking at my results is another way that my performance is measure by the university. If my tutors didn’t provide me with the necessary knowledge and didn’t mark my assignments the university wouldn’t be able to compare my grades hence they wouldn’t be able to measure my academic performance.

3.      Tutors and lecturers feedback is another way in which the university can measure my performance. By listening to my tutors and lecturers the university would get an indication of how I am performing.

Mentoring Skills
It is important for any mentor to have the correct skills in the field that they will be mentoring in. For a mentor to be successful they need to have a wide range of skills and below are a few examples;
·         Networking skills-are important as a mentor because it allows you to be better equipped to help your mentee. Sometimes it is not what you know but who you know that helps.

·         Problem solving skills-being able to solve problems is an important skill for any mentor as your mentee is looking to you for guidance. This might mean more often than none help with solving problems.

·         Listening skills-sometimes your mentee might just need to talk so as a mentor you need to be able to listen. Being a good listener will help your mentee to discuss their problems openly as a result you’ll be better able to help them.

·         Communication skills-this is a very important skills for any mentor to have as it means that they will be able to advice their mentee on issues or problems that they have. This enables the mentor to help solve problems and deal with issues more effectively.

·         Trust-ultimately the most important skill that a mentor needs to have is honesty. This will help the mentor and mentee to build a good relationship and as a result they’ll be able to work better together.

My personal mentor
My mentor is someone that I work with. What I admire about her is her strength because it reminded me so much of my mum. I have a lot of respect for her as a person and a business woman. One of the reason why is because she runs her own company. She is very honest, straightforward and trustworthy person these are qualities that I admire in people. She always gives me the best advice and she has a lot of connections. Having a mentor that I can trust and rely on is important for me because I know there’s always someone I can talk to. It also means that I have someone that I can get help from which is important.
Conclusion

It is important for businesses to continually manage their employees’ performance as it allows them to see how well they’re doing. It also means that they have an idea of which employees will benefit from more training. It is also more common now for businesses to have mentoring scheme. I think this is important especially for new employees as it helps them to feel more welcome.

Reference
1.     Armstrong. M and A. Baron (2005) Managing Performance: Performance management in action, CIPD.

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